Event Information
Doors will open at 18:00 and the music will start at 18:45
The evening is scheduled to finish at around 22:00
Set times will not be available until the week of the event. There will be no readmission to the event should you leave at any time during the day.
All times are subject to change.
Children under 16 years old must be accompanied by a guardian. Don't take any chances - bring proof of age.
Only babes in arms will be admitted free of charge, otherwise you will need a full price ticket for everyone attending.
N.B. This event is not suitable for small children as it will be very busy and loud.
If you are lucky enough to look under 21, it may be that we ask you to prove your age when entering the festival (under 16's must be accompanied by a parent or guardian) or when attempting to buy alcohol.
Please don't be offended by this request, in fact take it as a compliment!
The ONLY accepted proof of age documents are:
1) Passport (Not a photocopy)
2) Photocard Driving License
3) Proof Of Age Card - The card must be part of the PASS scheme and carry their hologram.
4) Northern Ireland Electoral Identity Card.
If you would prefer to bring a Proof Of Age Card but don't yet have one, click here for details on how to apply for one. We recommend you start the process of ordering your card very soon to ensure you are prepared for the festival.
There will be plenty of food stalls at the event, catering to a wide variety of tastes. Soft Drinks, beer, cider, wine, champagne (by the glass) and a range of wines and cocktails will be available all day at the various bars.
You may bring soft drinks in plastic or paper containers 500ml or under as well as food for personal consumption.
The following items are not permitted in to the site:
1. Chairs, tables, barbeques, prima-stoves etc.
2. Alcohol.
3. Glass or cans.
4. Food hampers/cool boxes.
Standard compact cameras will be permitted, though you will not be able to take in a professional camera (SLR camera with interchangeable lenses over 6 inches).
Video cameras are not permitted on site.
Litter bins will be provided for your use around the site, try and make your weekend environment better and use them!
Do not bring irreplaceable items of value to Serpentine Sessions! We will have good security, but we cannot allow for lost or stolen items that are not recovered.
Be sensible and keep cash, cards or cameras close about your person. Bring only what you need. There will be a clearly marked customer services tent in the main arena, where any lost and found enquiries should be directed.
You may receive your tickets up to seven days prior to the event. Should you not receive them by then, please contact our ticketing partner, Eventim, by clicking here
For all press enquiries, please contact alex.darling@ldcommunications.co.uk
Should you have a question that is not answered here, please email us on info@serpentinesessions.com
Disabled Access Information
All disabled customers are welcome at Serpentine Sessions, but as it is a greenfield site there are sections of the arena that have uneven ground meaning that sometimes, access is difficult. Stewards however, will be around to assist.
Live Nation provide facilities in the arena to accommodate disabled customer's needs, please see the other headings below. Not all disabled customer's need use of these facilities but we will provide access to whatever is needed and/or a free carer ticket to ensure your stay is comfortable and most of all enjoyable.
Should you have any enquiries regarding the access and facilities at the festival, please call the disabled access ticket line on 020 7195 2133 or email access@serpentinesessions.com - Please do not call this number with general festival enquiries as we will be unable to help.
Live Nation manage all disabled customer ticket sales in-house.
We have a Disabled Customers hotline number that patrons can call to book tickets - It is 020 7195 2133. N.B. This number is operational Monday to Friday, 10am to 6pm only. Please leave a message should nobody be available and we will call you back.
Every customer that wishes to use the facilities or bring a carer with them will be required to send in documentation supporting their request. This is to confirm their eligibility and to ensure the support facilities we offer are not being abused.
The most common documentation used for this is a copy of a customer's current DLA award letter. Not all customers in receipt of DLA will need use of the facilities and/or a carer and we will discuss this during the booking process.
Should this not be available for any reason, we would request a letter from their doctor detailing their recommendation for a carer and/or access to the facilities.
Access to the arena is via Gate X16.
A viewing platform is available and this has a strict one plus one policy (disabled customer + their carer). Non-disabled customers may be asked to leave the platform when it is busy to avoid overcrowding and we ask all customers to be considerate of others needs.
We will provide access to the viewing platform for all customers that need use of this facility. This includes, though not exclusively, wheelchair users, customers who are unable to stand for long periods and customers unable to be in large crowds.
There are accessible toilets located in most toilet blocks on the site, and specifically by the viewing platform.
Car parking will be available for disabled badge holders in the Triangle car park by the Serpentine Bridge. Spaces are limited and are available on a first come first served basis.
A map showing the location of the car park is available here
Access to this area via Exhibition Road from the South or Bayswater Road from the North side of Hyde Park.
Alternative parking can be found in the Masterpark car park on Park Lane.
Should you have any enquiries regarding access and facilities at the festival, please call the disabled access ticket line on 020 7195 2133 or email access@serpentinesessions.com
Please do not call this number with general festival enquiries as we will be unable to help.
Travel Information
The Serpentine Sessions site will be on the East Side of Hyde Park, near to Park Lane. The main entrance will be on the South side of the site and the nearest tube station is Hyde Park Corner, though it is also easily accessible from Marble Arch station.
CENTRAL LINE - Stations: Marble Arch, Bond Street
PICCADILLY LINE - Stations: Green Park, Hyde Park Corner (nb. Hyde Park Tube closes at 10pm)
VICTORIA LINE - Stations: Green Park
From North London: 6, 7, 10, 16, 52, 73, 82, 390, 414
From South London: 2, 36, 137, 436
From West London: 9, 10, 14, 19, 22, 52, 74, 148, 414
For help with getting to Serpentine Sessions, try TFL's Journey Planner
Visit for door-to-door directions and a free downloadable map.
